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Transform Your Business with Next-Generation Customer Service Software

NTT DATA Business Solutions has developed a wide range of products, services and workshops to expand your IT landscape

Enhance the Performance of Your Customer Service with our Specialized Offerings

Our solutions are designed to enhance your customer service processes and create a memorable customer experience. These solutions utilize innovative interfaces that allow for the latest artificial intelligence (AI)-based, humanized customer interactions and smart omni-channel communication. Best of all, recognizing that customer challenges differ across markets, we designed these solutions to allow for a customer-centric market approach.

Our SAP and non-SAP AddOns are designed to strengthen your digital service processes and drive customer loyalty by empowering customers and contributing to improved customer relationships. These solutions can be seamlessly and effortlessly integrated into your existing SAP system, for quick results.

Browse through our list of customer service related offerings below, or view our full portfolio to see what else we can do for you.