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8D-Report and Data Exchange with Vendors

Supplier Notification According to 8D Methodology Including Data Exchange via XML / Excel Template

The 8D report is used as an element of complaints management and part of quality management for processing complaints within your supply chain. With the supplier notification type according to 8D methodology including data exchange via XML template, this AddOn offers another tool which supports the processing within the supplier complaint process. The solution offers the functionality to generate the 8D report, an Excel-XML data sheet, with the relevant header and error data taken from the supplier notification.

Your Benefits

Complaint Processing Integrated Into SAP

Consistent documentation with 8D methodology for supplier notification

Pre-configured Quality Notification

Notification type according to the 8D methodology

Save Time and Effort

Efficient functions and simple operation

Your Benefits

Convenient Complaint Processing with Reference Data via Data Export - and Import

The AddOn provides a solution that can be implemented in existing supplier messages via customising. With the use of the 8D Excel template according to VDA guidelines, no additional form is required. Efficient functions that reduce the processing effort of the supplier notification and simple operation increase the usability and acceptance of the employees.

Functions & Features of 8D-Report and Data Exchange with Vendors

This extension allows you to generate an 8D report in form of an Excel-XML data sheet with the relevant header information for a supplier notification. A separate file is created for each error item. The supplier fills out the data sheet in Excel according to the usual 8D methodology. Customers can then upload the data into the existing supplier notification, where the data gets transferred to the notification as a text item.

The following functions are included in the offering:

  • Data export and import are selectively possible for several defect items of a quality notification
  • Default name of the storage file
  • Template storage according to plant
  • Flexible exchange of material numbers according to material, manufacturer parts and supplier material
  • Download of the reference data such as: Supplier, material, complaint number, number of pieces, problem description for each type of defect in an XML template


The scope of delivery includes:

  • Provision of software licence
  • Provision of relevant transport requests
  • Installation guide with description of the technical requirements as well as the necessary import steps
  • Customizing documentation with description of the necessary and optional settings for the solution
  • User documentation with a description of how the solution works

Available languages:

  • Solution (interface, online help and messages): English, German
  • Documentation: German


SAP Release

  • SAP S/4HANA Finance 1503 and 1605 or
  • SAP S/4HANA 1511 - 2020 (on-site release)

Special Software Components

  • SAP_FIN 7.20 - 7.30 or
  • S4CORE 1.00 - 1.05
  • SAP_ABA / SAP_BASIS 7.50 - 7.5

Activation of business functions:


Special patch statuses etc.

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